Terms and Conditions TERMS AND COONDITIONS

Terms and Conditions

Effective Date: 26/02/2025

Welcome to Modern Trade Market (https://moderntrademarket.com). By accessing, browsing, or using our website and services, you agree to abide by the following Terms and Conditions. If you do not agree with these terms, please refrain from using our services. These Terms outline the rules and guidelines for using our platform, and it is important that you read them carefully before engaging with any services on our website.

1. Introduction

Modern Trade Market operates as a classifieds platform that connects buyers and sellers within Kenya. Our platform allows registered users to create accounts, post listings, purchase items, and boost their posts to increase visibility. We are dedicated to providing a secure and efficient marketplace for users, offering a wide range of products and services. However, by using our services, you agree to comply with the following Terms and Conditions, which govern your interaction with the platform.

2. User Accounts

In order to access certain features on our platform, such as posting ads or boosting your posts, you must create an account. During the account creation process, you will be required to provide accurate and truthful information. This information includes, but is not limited to, your name, email address, phone number, and any other details necessary for account setup.

As the account holder, you are responsible for maintaining the confidentiality of your account login credentials, including your password. You agree to notify us immediately if you suspect any unauthorized use of your account or if there is any security breach. Failure to maintain the security of your account may result in account suspension or termination.

We reserve the right to suspend or terminate user accounts that violate these Terms and Conditions or engage in activity deemed to be fraudulent or harmful to the platform and its users.

3. Posting Rules

Modern Trade Market allows users to post listings to buy or sell products and services. However, the following actions and content are strictly prohibited on our platform:

a) Scamming

Any fraudulent listings, misleading claims, or attempts to deceive other users will not be tolerated. This includes, but is not limited to, selling counterfeit goods, misrepresenting product details, or engaging in any deceptive practices.

b) Spamming

Posting repetitive, irrelevant, or excessive content with the intent to spam other users is prohibited. This includes posting the same or similar advertisements multiple times or engaging in any activity that disrupts the user experience.

c) Copyright Infringement

Users are prohibited from uploading or selling any content, such as images, videos, or written material, that they do not own or have permission to use. Any violation of copyright laws may result in immediate account suspension or termination.

4. Prohibited Content & Activities

We do not allow any content or activities that may harm, harass, or deceive other users, violate the law, or disrupt the integrity of the platform. The following content and activities are strictly prohibited:

• Illegal Goods or Services: Posting or offering for sale any illegal products, services, or activities is strictly prohibited. This includes drugs, weapons, or any other illegal items under Kenyan law.
• False or Misleading Information: You must not post listings with false, inaccurate, or misleading information that could deceive other users or harm the reputation of our marketplace.
• Hate Speech, Harassment, or Discrimination: We maintain a safe and inclusive environment for all users. Any content or behavior that promotes hate, discrimination, or harassment based on race, gender, religion, nationality, or other protected categories is not allowed.
• Violation of Kenyan Laws: Any activity that violates Kenyan laws or regulations is prohibited. This includes, but is not limited to, activities related to fraud, human trafficking, or money laundering.

5. Boosting & Payments

Modern Trade Market offers users the ability to boost their posts for increased visibility. Boosting a post allows your listing to appear more prominently in search results and helps attract more potential buyers. However, it is important to note that boosting fees are non-refundable unless an error occurs on our part. All payments for boosting must be made through our approved payment methods.

Boosting your posts is optional, but we encourage users to consider this feature if they want greater exposure for their listings. All payments are processed securely, and we take every precaution to protect your financial information. We reserve the right to suspend or cancel any boosted posts if there are violations of our posting rules or terms.

6. Liability & Disclaimers

Modern Trade Market acts as a platform for users to buy and sell goods or services. However, we do not verify all listings or transactions between users. Therefore, we advise you to exercise caution and perform due diligence when engaging in transactions.

We are not responsible for the content of user-generated listings or any transactions that occur between buyers and sellers. We do not guarantee the accuracy or authenticity of listings or the performance of any seller, and we are not liable for any losses or damages incurred as a result of using the platform.

7. Account Suspension & Termination

We reserve the right to suspend or terminate any user account that:

• Violates these Terms and Conditions: Any breach of our terms may result in the suspension or termination of your account.
• Engages in Suspicious or Fraudulent Activity: Accounts engaging in activities that raise concerns or appear fraudulent may be suspended or permanently banned.
• Receives Multiple Complaints: We take user complaints seriously. If an account is subject to multiple valid complaints, it may result in account suspension or termination.

8. Privacy Policy

We are committed to protecting your privacy. We collect certain personal information, such as your email, phone number, and details of your listings, to enhance your experience on the platform. Your data will not be shared with third parties, except where required by law or as outlined in our Privacy Policy.

9. Governing Law

These Terms and Conditions are governed by the laws of Kenya. Any disputes arising from these terms or your use of the platform shall be resolved exclusively through the courts of Kenya. By using our platform, you consent to the jurisdiction of Kenyan courts in all legal matters.

10. Updates & Changes

Modern Trade Market reserves the right to update or modify these Terms and Conditions at any time. Any updates will be posted on this page, and the "Effective Date" will be updated accordingly. Continued use of our platform after such changes implies your acceptance of the revised terms.

11. Contact Us

If you have any questions or concerns regarding these Terms and Conditions or if you need to contact us for any other reason, please reach out to us at:

Email: info@moderntrademarket.com